Smart Sensor FAQs
Fast, practical, and expert insights to help you choose the right monitoring solution.
Technology FAQs
Our sensor accuracy varies by model, typically ranging from ±1% to ±3%. Factors such as ambient temperature, electromagnetic interference, installation angle, and wind speed can impact final accuracy.
Calibration is recommended every 6–12 months. If the device is exposed to high humidity, high dust levels, or extreme temperature fluctuations for extended periods, the calibration interval should be appropriately shortened.
Most models support customizable sampling intervals ranging from 1 second to 10 minutes, adjustable via software or platform settings based on project requirements.
Standard lifespan is typically 3–8 years. Prolonged exposure to sunlight, corrosive environments, and frequent power fluctuations can shorten its lifespan.
Supports multiple mainstream protocols including RS485/Modbus-RTU, NB-IoT, LoRa, 4G, Wi-Fi, etc. Specific protocols vary by product model.
Yes, it supports combining multiple sensor units including temperature/humidity, wind speed/direction, light intensity, rainfall, soil parameters, and water quality parameters.
Most models operate within a temperature range of -40°C to 70°C, enabling sustained operation in environments such as deserts, plateaus, and cold regions.
Outdoor models typically achieve IP65–IP67 ratings, protecting against rain, snow, and dust for long-term field deployment.
Yes. Users can remotely adjust parameters, upgrade firmware, and perform fault diagnostics via the platform.
Yes, including communication encryption, checksums, and anti-replay mechanisms to ensure data security.
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Installation & Application FAQs
Most devices support plug-and-play installation following the manual. Remote engineer support is available for complex projects.
Requirements vary by sensor type. For example:
- Soil monitors must be inserted to the recommended depth
- Wind direction/speed sensors require unobstructed installation
- Temperature/humidity sensors should avoid direct sunlight
Weather and environmental products typically do not require extra protection. For highly corrosive environments, corrosion-resistant models or protective enclosures can be selected.
Supports pole-mounted, wall-mounted, rail-mounted, post-mounted, etc., with flexible selection based on the scenario.
Yes, it supports seamless integration via Modbus, API, MQTT, and other methods.
Most products are factory calibrated and generally require no secondary setup. Only device ID and communication parameters need to be configured on the platform.
Yes. For example, obstructions, heat sources, moisture, metal objects, and strong electromagnetic equipment can all impact sensor performance.
LoRa has a line-of-sight range of 2–5 km; 4G/NB-IoT has no distance limitations as long as a signal is available.
A minimum of 30–50 cm is recommended to prevent mutual interference.
Yes, Yantai Sensor provides remote technical support and can offer on-site installation services based on project requirements. We also supply comprehensive installation guides, schematic diagrams, and video tutorials.
Yes, it supports combining multiple sensor units including temperature/humidity, wind speed/direction, light intensity, rainfall, soil parameters, and water quality parameters.
Supports DC power supply, battery power supply, solar power supply, etc.
Widely used in agriculture, energy, photovoltaics, environmental protection, industrial automation, water conservancy, municipal services, smart campuses, and more.
Parameters include temperature and humidity, light intensity, rainfall, wind speed and direction, soil temperature and moisture, conductivity, pH, water level, and water quality.
Yes, seamless integration is supported via Modbus, API, MQTT, and other protocols.
Supported in diverse environments including deserts, high altitudes, coastal areas, frigid regions, and high temperatures, depending on the specific product model.
Yes. When paired with our data gateway, it enables cloud visualization and remote management.
Supported. Capable of managing hundreds to thousands of devices simultaneously, with no platform quantity restrictions.
Yes. It monitors critical parameters including module temperature, ambient temperature, wind speed, irradiance, and humidity.
Supports local data storage and automatically uploads data upon network reconnection.
It supports standard industrial protocols and can be directly integrated into PLC/SCADA systems.
The platform can manage thousands of devices with no upper limit.
Yes. Select the appropriate model based on the environment, measurement parameters, and power supply conditions.
Customer FAQs
Sample requests are supported. Standard models ship within 24–48 hours.
A standard 1–2 year warranty covers non-human-induced damage, including hardware failures and sensor module malfunctions.
Yes. Engineers can assist via phone, video, or remote systems.
Customization services are available, including parameters, housing materials, communication methods, measurement ranges, etc.
Project pricing and volume discounts are available.
Standard products: 3–7 days. Bulk projects: 2–4 weeks.
Yes, we support international shipping via carriers like DHL and FedEx.
Yes, we provide cloud platform subscriptions including data storage, chart analysis, and alert notifications.
Yes, including agricultural bases, photovoltaic power stations, factory monitoring, and municipal projects.
We offer complimentary remote training to help customers quickly master the equipment and platform.
